Couture USA Reviews

Couture Designer Resale Boutique is the online counterpart of a consignment boutique in Tampa, Florida. As most used-item resellers online, it has its own collection of designer hand bags and accessories. You can purchase their items or sell your own for good prices designated by their professional appraisers.

The Main User Interface

You will find that the entire website has been properly designed to accommodate lots of important information links.

For the shopping options, you are presented with different categories such as New Arrivals, Reduced Items, Jewelry, Clothing, Shoes, and Hand Bags among others. On another tab, you will find different designer brands and a number beside them that implies how many items the shop has for that specific brand.

All the other links are divided into categories for customer service and website information. They have a page wherein you can find testimonials from past customers about their shopping experience with them. Though, I think they have been chosen it would still help you have an idea of what to expect.

Buying and Selling Options

For purchase customers, you are presented with either the direct purchase or layaway plan. The shops layaway policy allows you to pay for the product within the next 60 days after your item arrives. Before it is shipped, you have to give a 30% down payment. The delivery arrives one or two days after the sales invoice has been issued.

As an additional feature, once you log in to your account, you can track your orders and make your own wish list. The latter refers to items you would want to purchase but are not in the website yet. The will inform you through email when they encounter something similar.

For sellers, you either send the item for consignment or have them buy it instead. You don’t make the choice for the latter though since they will be the ones to inform you if they want to make a purchase. Consignments can go up to 85%, so you have a better chance of getting good returns in this site compared to others who only offer a maximum of 75%.

When it comes to customer service, the shop is fairly good. They have a good processing speed and are well-known for accurate bag appraisals. They offer a live chat session for those who want to get answers immediately availed through appointment within the hours of 10am to 6pm EST.